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Serviços

CUSTOM MODULES

Manage your field workforce intelligently

With our functionalities, your company gains tailored solutions. Each OfficeTrack module adapts to your workflows, priorities, and goals, delivering full visibility and greater operational efficiency. Boost your team’s performance and ensure every task is completed swiftly and effectively.



Tasks and Work Orders

OfficeTrack enables you to manage all field employees’ tasks in real time, quickly and efficiently, from a single screen.

Formularios

OfficeTrack allows you to manage all field employees’ tasks in real time, quickly and efficiently, from a single screen.

Booking

It is an end-to-end solution for efficient reservation management, providing operations managers with a key tool to reduce operating costs and improve activity planning.

Planning

The OfficeTrack Planning module not only assigns routes but also optimizes them intelligently, taking into account crucial factors such as arrival time windows, available resources, travel time, and the distance between jobs. Powered by AI technology, it designs the most efficient routes for your drivers and technicians, incorporating load limits, schedules, and specific parameters.

Attendance Management

The OfficeTrack field services solution allows employees to report their working hours from their mobile devices while in the field. The management service enables them to log check-ins, check-outs, break times, justify absences, and report non-working days.

Locations and Notifications

OfficeTrack’s mobile location service provides complete online information about field employees’ location, activities, and job progress. Supervisors and managers can oversee their field teams from a single system, with a comprehensive view of the entire workforce.

Final Customer Satisfaction

In today’s increasingly competitive market, organizations must make significant efforts to acquire new customers—and especially to retain existing ones. The OfficeTrack field services solution enables companies to schedule and manage requests, as well as audit and monitor their progress.

Videochat

It enables remote assistance between your technician, the customer, and the supervisor. This module allows users to join a secure video chat and share information and images in real time. The video is tagged and automatically saved with a link inside the service call.

Ticketing

This module allows OfficeTrack to offer a service desk ticketing system. It provides your customer service and IT teams with a help desk that manages customer requests and support tickets in a single, unified view.

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Digital transformation

For hundreds of industries: from logistics to mining.

Software modular

Manage one or multiple processes of your field teams from the web or the mobile app.

SaaS model

SaaS model

Security

For OfficeTrack, security is a top priority, which is why we comply with international standards that ensure information protection.

THEY TRUST US

Testimonials
from our clients

Antonieta Egoavil
Quality Safety Manager, ACS

Since the beginning, OfficeTrack has been essential to our operations. It allows us to meet the maintenance requirements of the State of Florida and ensure that every task is completed within the established timeframes. If we fail to comply, we face fines, so having this level of control is crucial.

  • Mayo 15, 2025
María Isabel Díaz
HR Manager, Crane

Now we follow a unified workflow. We can immediately access certain resources that used to be difficult to obtain. I can now access that information instantly and manage my own timing, without depending on other departments’ schedules.

  • Febrero 3, 2025
Daniel Salazar
Manager, Golden Comunicaciones

OfficeTrack transformed the operation of our field teams. Real-time visibility and efficient communication have been key to improving our service and better satisfying our customers. I would recommend OfficeTrack to any company looking to optimize its field workforce management.

  • Abril 18, 2025

Digital transformation

For hundreds of industries: from logistics to mining.

Software Modular

Manage one or multiple processes of your field teams from the web or the mobile app.

SaaS model

Access the platform from anywhere and get immediate availability of information.

Security

For OfficeTrack, security is a top priority, which is why we comply with international standards that ensure information protection.

NEWS

Stay up to date
with the latest
OfficeTrack updates

  • fevereiro 2, 2026

Caso de sucesso: Tempel Colômbia

Read more
  • agosto 25, 2025

Nova versão OT Plus 2025.3

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  • agosto 22, 2025

Caso de sucesso: Climazero Chile

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  • julho 10, 2025

Caso de sucesso: O Executivo

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